UGC Roster

Help Center

Answers to common questions. Can't find what you need? Use the support chat in the app and the team will get back to you.

Account

Changing Your Account Email AddressHow to request a login email change and what to expect from the process.
How to Delete Your Creator AccountSteps to permanently delete your UGC Roster account and what to do first if you have a subscription.
How to Set Up Payouts and Get Paid by BrandsLearn how money flows from brands to creators, how to connect your payout account, and what to expect.
Setting Up and Editing Your Creator ProfileHow to complete your creator profile, add a portfolio, and set your rates.
Uploading and Managing Your Portfolio VideosHow to upload, view, and delete portfolio or verified creator videos on your profile.

Billing

Brands

Getting started

Outreach

Troubleshooting