Privacy Policy

1. Introduction

Stacks Studio Holdings LLC ("we," "us," or "our") operates the UGC Roster platform and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully.

2. Information We Collect

We collect information in the following ways:

• Account information: Name, email address, and profile details when you create an account or sign in (including via Google).
• Creator and business data: Information you provide about your creator profile, portfolio, deal tracking, contracts, and outreach activity.
• Payment information: Billing details processed through Stripe. We do not store full credit card numbers.
• Email and communications: If you connect your Gmail account to send outreach emails through our platform, we use the Gmail API with your consent to send emails on your behalf. We store only the tokens necessary to perform this function and do not read, store, or access the contents of your inbox beyond sending the emails you authorize.
• Usage data: How you interact with our platform, including pages visited and features used, to improve our services.
• Device and browser data: IP address, browser type, and device information for security and analytics.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process payments and manage your subscription
• Send transactional emails (e.g., welcome emails, contract links) via our email provider
• Send outreach emails on your behalf when you connect Gmail and authorize us to do so
• Authenticate your identity and secure your account
• Respond to your inquiries and support requests
• Send marketing communications (with your consent, where required)
• Analyze usage patterns and improve user experience
• Comply with legal obligations and protect our rights

4. Third-Party Services

We use trusted third parties to operate our platform:

• Firebase (Google): Authentication, database (Firestore), and cloud storage.
• Google Gmail API: When you connect your Gmail account, we use the Gmail API to send emails you compose through our platform. We only request the minimum permissions needed (e.g., sending emails) and do not access your inbox beyond what you authorize.
• Stripe: Payment processing and subscription management.
• Resend: Transactional email delivery (contracts, notifications).
• Microsoft Clarity: Analytics to understand how users interact with our site.
• Vercel: Hosting and infrastructure.

Each of these providers has their own privacy policies. We encourage you to review them.

5. Cookies and Similar Technologies

We use cookies and similar technologies to keep you logged in, remember your preferences, and analyze site traffic. You can control cookies through your browser settings, though some features may not work properly if you disable them.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Correct or update inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability
• Withdraw consent where processing is based on consent

To exercise these rights or disconnect your Gmail account, contact us at the email below.

8. Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and access controls. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

9. Children

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact Stacks Studio Holdings LLC at:

Contact page or via the contact form on our website.