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Brands

How Brands Find and Message Creators on the Portal

Finding and Working With Creators as a Brand

The UGC Roster Brand Portal (at /brand/portal) gives brands several ways to find and connect with UGC creators. Here's a quick overview of the main tools.

Posting a Job and Reviewing Applications

  1. Go to the Job Posts tab to create a listing.
  2. Add a description, requirements, compensation details, and custom questions.
  3. Once live, creators can apply. Review their submissions in the Applications tab.
  4. Applications can be viewed per applicant, per question, or as an AI-generated summary.
  5. Hire applicants directly to your Roster from this tab.

Browsing the Influencer Database

  • The Influencer Database tab lets you search 50,000+ UGC creators by niche, platform, follower count, and more.
  • Unlock a creator's contact info to reach out directly.
  • Available on both Standard and Premium plans.

The Marketplace

  • The Marketplace tab shows creators who have opted in to be discovered by brands.
  • Filter by niche, platform, and content type to find the right fit.

Messaging Creators

  • Use the Messages tab to chat directly with creators.
  • Conversations are linked to job post applications.
  • Messaging requires an active Standard or Premium subscription.

Premium-Only Features

If you're on the Premium ($249/month) plan, you also get access to:

  • Briefs — send detailed content briefs to hired creators
  • Contracts — create, send, and e-sign contracts
  • Deliverables — track and approve submitted content
  • Payments — pay creators directly via Stripe

For help with any Brand Portal feature, open the in-app support widget (bottom-right) or use the "Talk to the team directly" form.

New to UGC Roster?

Creators find paid brand deals and automate outreach. Brands post campaigns and hire vetted UGC creators.

Still stuck? Open the support chat in the app and the team will help you out.